StorM - StorM System Processing Delays – Incident details

StorM System Processing Delays

Resolved2 hours 28 minutes

Affected

Authentication / Login

Operational from 6:46 AM to 9:15 AM

Documentation

Operational from 6:46 AM to 9:15 AM

  • ResolvedUTC

    StorM is continuing to operating normally. The backlog of pending files is being processed as expected. All systems appear stable and no further disruptions are anticipated.

  • MonitoringUTC

    Good news! We've resolved the technical issues, and StorM is now working properly again. It's currently processing the pending files that built up during the downtime.

    We'll keep watching the system until all delayed files are processed and everything returns to normal operation.

  • IdentifiedUTC

    We have identified a couple of issues and are in the process of applying fixes.

  • InvestigatingUTC

    We are currently experiencing issues with our data processing pipeline in StorM.

    This is affecting both the distribution of content to connected systems and updates to the StorM search. We are identifying the root cause related to our message processing system and is actively working on a resolution.

    During this time, you may notice delays in content synchronization and search results not reflecting recent changes. We apologize for any inconvenience and will provide updates as soon as we have more information.