StorM - Notice history

All systems operational

100% - uptime

User Interface - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Search - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

One-Click Download - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Authentication / Login - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023
100% - uptime

Image Optimization - Operational

API - Operational

Health Checks - Operational

Europe → Amsterdam (AMS) - Operational

Documentation - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Notice history

Aug 2023

Upgrade of Search Experience
  • Completed
    August 19, 2023 at 3:51 PM
    Completed
    August 19, 2023 at 3:51 PM

    Search has now completely been re-populated with data, and is updated to latest version.

  • Update
    August 19, 2023 at 1:41 PM
    Update
    August 19, 2023 at 1:41 PM

    Search has been updated, and is partially operational. The data is being re-built for which will take a few hours, but should complete within the maintenance window.

  • In progress
    August 19, 2023 at 1:00 PM
    In progress
    August 19, 2023 at 1:00 PM

    Maintenance is now in progress

  • Planned
    August 19, 2023 at 1:00 PM
    Planned
    August 19, 2023 at 1:00 PM

    We're going to update the search in StorM to the latest available version which brings some performance improvements, and additional features we can potentially leverage in StorM.

    Switching to the new version will not take long, however we need to re-build the search data which will take a few hours, meaning only your search experience will be affected. This does not impact any other flows within the system.

    After this update, we should be able to make such upgrades without introducing downtime (a new feature).

Issues with Search
  • Resolved
    Resolved

    A misconfiguration in the Load Balancer in preparation for update to search hit Production. This has been reverted.

Jul 2023

No notices reported this month

Jun 2023

BSDAM unavailable due to Networking Issues
  • Resolved
    Resolved

    Still no update from Networking Team, however we will mark this as resolved after observing uptime for an hour now.

  • Monitoring
    Monitoring

    We're observing normal access to BSDAM.

    No update from Networking Team has been provided yet. If we continue to see access as normal, we will mark this as resolved.

  • Update
    Update

    We're observing intermittent access to BSDAM, however no update from the Networking Team has been provided yet.

  • Identified
    Identified

    The Networking Team are investigating DMZ Firewall issues which affect the Load Balancer which provides access to BSDAM.

    We need to wait for Networking Team to resolve the issues.

    The "Hot Folders" and distribution of images should remain unaffected. However new product data (for example new EANs) may be delayed affecting new uploads.

Jun 2023 to Aug 2023

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